"Entrinsik’s Enrole has transformed how we operate. Before Enrole, registration and program setup relied heavily on a single person. Now, those responsibilities are shared across our team, saving time, increasing satisfaction, and giving us the capacity to grow. Students love the shopping-cart feel, and our staff appreciate the autonomy. Enrole is a foundational part of our success."
How a unified platform helped GovState simplify registration, reduce manual work, and scale external continuing education and workforce development programs.
Overview
Governors State University (GovState), a public institution in Illinois, is committed to serving adult learners through continuing education, credentialing, and workforce training. Faced with outdated processes, limited staffing capacity, and growing program demand, GovState turned to Entrinsik’s Enrole to unify operations, simplify registration, and better support external training partnerships. Enrole quickly became the foundation for delivering a smoother experience to students, staff, and partners.
Challenge
GovState’s School of Extended Learning (SXL) was at a critical crossroads in 2017.
The team was navigating:
- Manual Registration Bottlenecks: Enrollment processes relied heavily on staff-driven data entry, slowing response times, increasing the potential for errors and limiting program growth.
- Disparate Systems: Student and program data were spread across unconnected systems, hindering reporting, record-keeping, and collaboration.
- Limited Bandwidth: Staff lacked the time and tools to manage enrollment and program development at scale.
- Integration Gaps: Blackboard and Ellucian Colleague systems were not connected, creating redundant data entry.
- Partner Management Complexity: Managing external training partnerships requires time intensive coordination without streamlined portals or financial tracking tools.
Solution
After evaluating multiple systems in 2017, GovState selected Entrinsik’s Enrole for its functionality, ease of use, and alignment with the team’s operational needs. Implementation began with a focused week of training for the entire SXL team. The team quickly adapted to the platform and was able to launch within days—building and registering courses with ease.
With Enrole, GovState:
- Centralized registration in a single, user-friendly hub accessible by both staff and students.
- Enabled team-wide autonomy, allowing each staff member to build and manage their own programs and registrations.
- Integrated with Blackboard and Ellucian Colleague, eliminating redundant processes and improving data consistency.
- Introduced features students appreciated, including a familiar “shopping cart” experience and the ability to re-access their cart for future registrations.
- Supported external training programs with partner portals, customizable offerings, and revenue tracking.
Results
The implementation of Enrole transformed how GovState’s School of Extended Learning operates, impacting staff efficiency, program development, data management, and the student experience.
- Decentralized program management, enabling each team member to handle their own course creation and registration processes. This shift led to significant workload efficiencies, freeing up staff time and enabling the team to better support program growth.
- Increased staff satisfaction, as autonomy and comfort with the system improved. Team members could launch new offerings more quickly thanks to the ease of course entry.
- Established a robust historical record-keeping system, giving the team accurate, accessible enrollment data across current and past programs.
- Eliminated manual data transfers with seamless integration into Colleague and Blackboard, unifying enrollment, learning, and financial systems.
- Improved the student experience, with intuitive registration, shopping cart functionality, and simple re-access for future enrollments.
- Supported significant enrollment growth, from just 164 students in 2017 to over 1,700 in 2024, with strong momentum continuing each year.
Enrollment Growth at a Glance
- 2017: 164 students
- 2018: 788 students (↑ 380%)
- 2019: 1,260 students
- 2023: 1,136 students
- 2024: 1,765 students
This growth—from a couple hundred to nearly two thousand students annually—demonstrates how Enrole enabled GovState to scale non-credit programs while increasing operational efficiency and revenue generation.
Ready to Simplify Non-Credit Registration?
Whether you’re facing manual enrollment challenges, disconnected systems, or growing demand for external partnerships, Entrinsik’s Enrole can help.
See how other institutions like Governors State University are streamlining operations and expanding their impact with a centralized, integrated solution.
Schedule a discovery call with our team today.
"We've seen incredible growth since implementing Enrole, with enrollment increasing by nearly 380 percent in the first year alone. Even through the challenges of the pandemic, our numbers rebounded and continue to climb. What started as a few hundred students has grown into a few thousand annually. That kind of impact speaks volumes—not just in numbers, but in revenue generation and our ability to scale programs strategically."
